Returns & Exchanges

At Revel Bikes, we want you to be fully satisfied with your high-performance gear. If your purchase doesn't meet your expectations, we offer a 30-day return window for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box, ensuring all components and manuals are included to maintain eligibility for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned gear, we will process your refund or ship your exchange within 5-7 business days.